BigHeads, LLC (“BigHeads,” “We,” “Us,” “Our”) is committed to protecting the personal information You (or, a “User”) share and/or store with us. The BigHeads Stickers Application software may collect personal user data as well as non-personal user data (including aggregated data) and may connect with 3rd party social media and text messaging applications.
We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s electronic activities and interests. Our applications are fully COPPA compliant, and WeHaveBigHeads.com does not knowingly collect information from children under the age of 13. Users must be 13 or older to be eligible to register on the WeHaveBigHeads.com Website, when possible, and only parents are allowed to create accounts and profiles and post personal content via our Websites and related services. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected] We will delete such information from our files within a reasonable time.
What Information Do You Collect From Me?
Generally, We collect information that may personally identify You if and when You voluntarily:
• respond to a survey,
• communicate with Us such as by e-mail,
• register an account on this Website, or
• engage with another Website or Application feature.
You may choose to create a personal account on our Website, which may require that You disclose certain personally identifiable information for identification, including a unique email address and demographic information (including, for example, ZIP code, age, and sex).
Billing and Credit Card Information
Our services comprise, generally, Application software that enhances or supplements electronic text messaging or social media. In order to enable payment by You to fulfill Your orders, We may contract with third parties, such as a variety of digital distribution platforms, who will, either themselves or via additional third parties, collect your name, address, telephone number, email address, credit card information, and other billing information. This information will only be shared according to the policies of those parties who facilitate completion of the purchase transaction, such as by fulfilling orders and processing credit card payments.
• other details about transactions you made to obtain access to Our services.
Changes to Personally Identifiable Information
To change any personally identifiable information that You have shared with us, please access any “My Account,” or equivalent, section of Our Webpage. You may also contact Us at [email protected]
How is My Information Used?
The information We collect is used for a variety of purposes, such as:
• to enable Your use of Our Services, such as enabling You to make purchases of downloadable Application software, such as Sticker Packs, that we have listed for sale by processing your transactions;
• to perform statistical, demographic and marketing analyses of users of Our services to improve our relationship with our customers by personalizing Your Website experience where possible, allowing us to deliver the type of content and product offerings in which You are most interested;
• to improve Our service to You in responding to any of Your customer service requests;
• to administer contests, promotions, surveys, and/or other Website and Application software features.
We may contact You in response to any communication you have initiated with Us via email, telephone, text, paper mail, or other delivery method regarding the status and/or delivery of any products or services that You may have purchased through this Website.
If You have opted-in to receive e-mail newsletters from Us, You may periodically receive communications, including links to and information regarding sales, promotions, sweepstakes, and other information that We believe You may find interesting.
If you have not opted-in to receive e-mail newsletters from us, you will not receive these e-mails.
How to Opt-Out of E-mailing List and Push Notifications
If You would no longer like to receive e-mail newsletters from us, You may be able to unsubscribe by selecting the unsubscribe link located at the bottom of any of Our promotional emails. Please note that due to email production schedules, you may receive any emails already in production at the time that you opt out.
How to Remove or Modify Personal Information That You Have Provided to Us
We do not currently have any protocols for removing or modifying any personal information that You have chosen to share with Us.
How do we protect visitor information? How is My Information Stored?To the extent that you have provided Us with any personal information, We implement a variety of security measures in an effort to reasonably maintain the safety of Your personal information. For instance, if We gain access to personally identifiable information if and when You provide a response to a survey or communicate with Us such as by e-mail, create an account on Our Webpage, or engage with another Website or Application feature, Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Despite such precautions, there is always a chance of unauthorized access to or loss of your information. If you think a third party has accessed your information, please contact us immediately at [email protected]
What Information is Collected Through Technology and by Third-Parties?
When you download and use Our Application software, We may automatically collect certain information, including but not limited to:
▪ the type of mobile device You use,
▪ Your mobile device’s unique device ID,
▪ the IP address of your mobile device,
▪ Your mobile operating system,
▪ the type of mobile Internet browsers You use, and
▪ information about the way that You use the Application.
This Application does not collect information about the precise location of Your mobile device.
Additionally, during Your visit as You browse through Our Website, and as you interact with Our Application software We may automatically collect and store the following non-personal, or anonymous, information about Your visit:
▪ the date and time You access Our Website;
▪ the pages You visit on Our Website;
▪ if You navigate to our Website by clicking a link, the location of that link;
▪ the technical capabilities of the computer or mobile electronic device that You use to access our Website;
▪ the internet service provider You use to connect to Our Website (for example "companyX.com" if You have a commercial internet account, or "universityX.edu" if You connect from a university); and
▪ the IP address (a number automatically assigned to Your computer whenever You are surfing the internet) from which You access Our Website.
We use this information, in the aggregate, to make Our Website and Application software more useful to visitors — to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website's overall security.
Cookies, Beacons, Local Storage and Other Similar Technologies
You may choose to have Your computer warn You each time a cookie is being sent, or You may even choose to turn off all cookies through your browser (like Safari, Google Chrome, or Firefox) settings. Each browser is a little different, so look to your browser Help menu to learn the correct way to modify your cookies. Do note, however, that if you turn cookies off, You may lose access to many features that make Your experience on our Website more efficient, and some of Our services will not function properly.
We do not respond to browser-based "do not track" signals.
Analytics, Log Files and Reading History
We gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system and other usage information about the use of Our Services, including a history of the pages You view.
We may combine this automatically collected log information with other information We collect about You. We do this to improve services we offer You, including customized recommendations, advertising, to improve marketing, and to track access and use of Our Services across the devices that You may use to access Our Services.
We may hire third parties to provide us information, reports and analysis about the usage, browsing patterns of our users. They may independently record the type of device and operating system You are using, general location information, as well as events that occur on Our Website, such as how often you use Our Website.
Which Third-party Persons or Entities is My Personally Identifiable Information Shared With?We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include www.WeHaveBigHeads.com. It also does not include website hosting partners and other parties who assist Us in operating Our website, conducting Our business, or servicing You, so long as those parties agree to keep Your information confidential. We may also release Your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Disclosure by NecessityWe may occasionally access, preserve, and/or disclose personal information as required by law, for example, to comply with a court order or subpoena or we have a good faith belief that such action is necessary to:
(1) comply with the law or with legal process;
(2) protect and defend our rights and property;
(3) protect against misuse or unauthorized use of Our Services; or
(4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
As We continue to develop Our business, We or Our affiliates may sell or buy other businesses or entities, or We may merge with another company, or be bought by another company. In such transactions, personal information may be among the transferred assets.
Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Website, Your personal information may be transferred outside of Your country of use and/or residence.
When your account becomes inactive, your information may remain in our computers, electronic databases, and archives, and may not be reasonably capable of expungement.
Questions and Feedback
We welcome Your questions, comments, and concerns about privacy. Please feel free to send any comments and/or concerns regarding this policy to [email protected]